Error retrieving license information


#1

Hi Team, I cant login to webtestit and receiving below error.
“Error retrieving license information: We couldn’t contact the license service. Please check your internet connection. Or try our instructions on how to configure Webtestit running behind a proxy.”
I am connected to internet and using correct credentials.
Please resolve.
Thanks,


#2

Hello @jaydeep, please verify that you are not behind a corporate proxy, otherwise please follow the instructions from this topic: How to use Ranorex Webtestit behind a proxy


#3

Thanks, I tried on my home network and it worked.


closed #4